Your team is in Colombia. Your results are in the U.S.

Dedicated nearshore BPO teams
EST-aligned, bilingual
Ready in 7–10 business days.
25
%

Cost Savings vs. U.S. Hiring

7
–10

Business Day Go-Live*

3
%

Annual Team Attrition Rate

100
%

Dedicated Teams — Not Shared Agents

Our Services

The right team for every process. Built for your business.

Real Savings. Real Numbers.

Replace a full-time U.S. hire and save 25–30% in total labor costs — without sacrificing quality or control.

Same Timezone. Real-Time Collaboration.

Your team works EST hours. No time-zone lag, no overnight delays — just real collaboration during your business day.

Talent You Can Count On.

University-educated, bilingual professionals with less than 3% annual attrition. Your team stays — and keeps getting better.

Scale Up or Down. Easily.

Start with one role. Add more as needed. No long-term commitments required to get started.

Focus on what you do best — we’ll handle the rest.

How It Works

We start with a call to understand your process, volume, and goals. Then we recruit, hire, and train a dedicated team — built to your specs, not shared with anyone else.

 

Your team is up and running in 7–10 business days. You direct their work. We handle HR, compliance, payroll, and operations.

 

One point of contact. Full visibility. No operational headaches on your end.

We hire and manage your team.
You direct their work.

Logisoft takes care of everything behind the scenes — so you get the output without the overhead. Here’s what we handle for you:

Talent Recruitment & Onboarding

We source, screen, and hire bilingual professionals who meet your role requirements and cultural fit.

HR, Compliance & Payroll

All employment is formal, fully compliant with Colombian labor law. We handle contracts, benefits, and monthly payroll.

Operations Management

Your account manager monitors team performance, attendance, and quality — and keeps you updated weekly.

Training & Quality Assurance

We train your team on your tools, processes, and standards — then monitor quality continuously so performance stays consistent.

Workspace & Infrastructure

Secure workstations, internet, and tools — everything your team needs to operate at full capacity from day one.

Real-Time Performance Reporting

You get clear visibility into how your team performs — attendance, output, KPIs — without micromanaging every detail.

What We Offer

BPO Services Built for U.S. Businesses

Customer Service & Support

Bilingual agents handling inbound support across phone, email, and chat — trained on your brand and product.

Administrative & Virtual Assistants

Dedicated VAs managing calendars, emails, coordination, and recurring admin tasks — so your team can focus on what matters.

Accounting & Bookkeeping

AP/AR processing, bank reconciliation, and financial reporting — handled by detail-oriented accounting professionals.

Data Entry & Back-Office Processing

High-volume document processing, data validation, and administrative operations — accurate, fast, and scalable.

IT Support & Help Desk

Level 1–2 technical support and help desk teams — remote troubleshooting, ticket handling, and first-call resolution.

Custom Teams

Need a role that's not listed? We recruit and build dedicated teams tailored to your operations — from marketing to legal support.
What we do

Solving BPO challenges in every industry, every day.

Industry & Manufacturing
Transportation & Logistics
Healthcare
Banks & Insurance
Consulting Providers
Virtual Assistant
What we use

Bringing the best IT vendors to you.

Working only with the best, to ensure the quality of our services, and to bring state of the art technology to those who need it.

Your IT Challenges
Where WE DO

Success Stories

Reviewed on
Rated 5 out of 5
4.9
Rated 4.5 out of 5
Contact us

Partner with Us for Comprehensive BPO

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation
Partners

Recognized by the best

The company needed to complete a complex migration on a tight deadline to avoid millions of dollars in post-contract fees and fines.